Partner success story
How Morgan & Morgan simplified Microsoft licensing management with OpenText
See how Morgan & Morgan consolidated Microsoft CSP licensing into a single platform, improved operational efficiency, and built a stronger recurring revenue model through a long-term partnership with OpenText
- 35+ years serving customers
- First customer still active today
- All Microsoft licensing managed through OpenText
- Long-term account management and partner support
Become an OpenText partner
A platform built for MSP efficiency and growth
OpenText provided Morgan & Morgan with a single platform to manage Microsoft licensing across its customer base. The platform simplified administration, improved visibility, and provided a smoother experience for both internal teams and customers.
Equally important, OpenText delivered hands-on migration support to help Morgan & Morgan transition from its previous provider with minimal disruption.
The partnership
Dedicated support that goes beyond technology
For Morgan & Morgan, technology alone was not enough. The company values long-term relationships and expects the same level of commitment from vendors that it provides to customers.
OpenText assigned a dedicated engineer who became a trusted extension of the team, providing continuity, expertise, and ongoing support throughout the partnership.
OpenText came along and offered us this one platform that helped us facilitate licensing for our clients, have them all in one place, easy to manage, and they offered the support to get us from our old provider to OpenText.
Michael Morgan
Co-Founder & Managing Director
Dedicated account support
Consistent access to trusted technical expertise
Long-term partnership
Support that extends far beyond onboarding
Responsive engagement
Direct access to people who understand the business
Trusted advisor relationship
Guidance on licensing, pricing, and customer opportunities
Simplifying Microsoft licensing
Making Microsoft licensing easier
to understand and manage
Microsoft licensing continues to evolve, creating challenges for MSPs and their customers. OpenText helps Morgan & Morgan stay ahead of licensing and pricing changes while ensuring customers receive accurate information in language they can understand.
This allows Morgan & Morgan to focus on delivering value to customers rather than navigating licensing complexity.
Centralized licensing
management
Manage customer Microsoft subscriptions from one platform
Licensing
expertise
Stay informed about Microsoft licensing and pricing changes
Customer-focused
guidance
Operational
simplicity
Driving recurring revenue growth
Building a stronger recurring revenue model
The OpenText partnership extends beyond operational efficiency. By helping Morgan & Morgan simplify licensing management and improve customer engagement, OpenText supports the company’s long-term recurring revenue strategy.
The relationship also includes collaborative growth initiatives such as joint marketing programs and MDF opportunities designed to create additional customer demand.
Recurring revenue expansion
Support long-term subscription-based business growth.
Customer
retention
Simplified licensing improves the customer experience.
Joint go-to-market initiatives
Collaborative marketing programs create new opportunities.
Mutual
success
Results
Business outcomes
Single platform for Microsoft licensing
Improved visibility and easier customer management.Dedicated partner support
Long-term technical and account management resources.
Simplified licensing operations
Reduced complexity across customer environments.Recurring revenue growth
A stronger foundation for sustainable business expansion.
Shared values
A partnership built on long-term thinking
Morgan & Morgan believes in building lasting relationships with customers, employees, vendors, and the wider community. Sustainability initiatives, long-term planning, and responsible business practices are central to the company’s strategy.
As OpenText continues to expand its portfolio, Morgan & Morgan sees opportunities to deepen the partnership and deliver even greater value to customers.
The journey is just beginning under the new OpenText brand and what else they have to offer.
Michael Morgan
Co-Founder & Managing Director
Why Morgan & Morgan continues to partner with OpenText
Morgan & Morgan believes in building lasting relationships with customers, employees, vendors, and the wider community. Sustainability initiatives, long-term planning, and responsible business practices are central to the company’s strategy.
As OpenText continues to expand its portfolio, Morgan & Morgan sees opportunities to deepen the partnership and deliver even greater value to customers.
What makes OpenText different is the partnership. They support us through licensing changes, pricing changes, customer opportunities, and ongoing business growth. They’ve been there every step of the way.
Michael Morgan
Co-Founder & Managing Director
Partnership
Looking for a better Microsoft CSP partner?
Discover how OpenText helps MSPs simplify Microsoft licensing management, improve customer experience, and build sustainable recurring revenue growth through expert support and partner-first programs.
