Secure Cloud, where MSPs grow faster
Build recurring revenue with a repeatable backup service
Turn backup into a clearly defined service your clients can understand and your team can deliver. Use this OpenText Cybersecurity playbook to package protection and recovery across Microsoft 365, endpoints, and servers, with clear scope, delivery responsibilities, and cost assumptions.
- Define service packages and recovery responsibilities.
- Model product, storage, and delivery costs.
- Prepare your client conversations and 30-day launch plan.
Get the playbook
Start your backup service or strengthen the one you deliver
Whether you lead with product resale or an established managed service, use the playbook to define your next practical step.
Build a service around your backup sales
Choose an initial workload, define a recurring package, and make monitoring and restore support part of a clear service offer. Use the cost worksheet to plan pricing around the work your team will deliver.
Standardize delivery and expand with confidence
Review coverage across Microsoft 365, endpoints, and servers. Clarify service boundaries, document recovery workflows, and use service reviews to identify changes in client needs and delivery effort.
Your next move: Add advisory and adoption services
Practical tools to build your service offer
Explore SaaS Recovery, Workforce Data Recovery, and Business-Critical Recovery as starting points for your own service definitions.
Map critical data, recovery requirements, ownership, included support, and separately billed work.
Plan onboarding, monitoring, restore handling, and testing. Model revenue against product, storage, labor, and onboarding costs.
Use discovery questions, a client email template, service review prompts, and a 30-day launch plan to prepare your team.
Ready to build or expand your backup service?
Talk with OpenText Cybersecurity about your client opportunity, service scope, and backup product paths.